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Terms & Conditions

General Information

This website is operated by TheAmazonicaSingapore.
Throughout the site, the terms “we,” “us,” and “our” refer to TheAmazonicaSingapore.
We offer this website, including all information, tools, and services available to you, conditioned upon your acceptance of these Terms.

We may update, change, or replace any part of these Terms at any time by posting updates on this page. It is your responsibility to check this page periodically for changes.

Use of the Site

By using this Site, you confirm that:

  • You are at least 18 years old, or accessing with permission from a parent or guardian.

  • You will use the Site only for lawful purposes.

  • You will not use the Site to transmit harmful, fraudulent, or unlawful material.

We reserve the right to refuse service to anyone for any reason at any time.

Product Information and Availability

We strive to display accurate product descriptions, images, and pricing.
However, errors may occasionally occur. We reserve the right to correct any inaccuracies, including after an order has been placed.

All products are subject to availability. We may discontinue or modify any product at any time without prior notice.

Pricing and Payment

All prices are listed in Singapore Dollars (SGD) unless otherwise stated.
We accept payment through secure third-party processors.
By submitting payment information, you confirm that you are authorized to use the chosen payment method.

We are not responsible for any fees, charges, or currency conversions applied by your payment provider or bank.

Shipping and Delivery

Please refer to our [Shipping Policy] for detailed information regarding processing times, delivery methods, and international shipping terms.

Delivery times are estimates only and may vary due to factors beyond our control (e.g., courier delays, customs clearance, or weather conditions).

Returns and Refunds

Please refer to our [Refund & Return Policy] for information regarding eligibility, timeframes, and conditions for returns or refunds.

AI Chatbot Terms of Service

Effective Date: December 24, 2024
Last Updated: December 24, 2024

Use of Dr AIO AI Chat Service

By using Dr AIO, our AI-powered ornithology chatbot, you agree to the following terms:

1. Nature of Service

Dr AIO is an artificial intelligence chatbot designed to provide general educational information about parrot and bird care. The service includes:

  • General care advice and tips

  • Species-specific information

  • Behavioral guidance

  • Nutritional recommendations

  • Habitat setup suggestions

2. NOT Professional Veterinary Advice

IMPORTANT DISCLAIMER:

  • Dr AIO does NOT provide professional veterinary medical advice, diagnosis, or treatment

  • Information provided is for educational purposes only

  • Dr AIO cannot replace consultation with a licensed avian veterinarian

  • For medical emergencies or health concerns, ALWAYS consult a qualified avian veterinarian immediately

  • We are not responsible for any outcomes resulting from actions taken based on Dr AIO's advice

3. No Warranty

While we strive for accuracy, we make NO warranties about:

  • The completeness, reliability, or accuracy of information provided by Dr AIO

  • The suitability of advice for your specific bird or situation

  • The absence of errors or omissions in responses

4. Limitation of Liability

The Amazonica Bird Store and its owners, employees, and AI service providers shall NOT be liable for:

  • Any injury, illness, or death of birds resulting from following Dr AIO's advice

  • Any damages (direct, indirect, incidental, or consequential) arising from use of the chatbot

  • Any errors, omissions, or inaccuracies in information provided

  • Any technical failures or service interruptions

5. User Responsibilities

You agree to:

  • Use Dr AIO for lawful purposes only

  • Not rely solely on AI advice for serious health decisions

  • Verify information with qualified professionals when needed

  • Not abuse, spam, or attempt to manipulate the chatbot

  • Not use the service to harm animals in any way

6. Data Collection and Privacy

When you use Dr AIO:

  • Your conversations may be stored for service improvement

  • We collect usage data and analytics

  • No personal information is required to use basic chat features

  • See our Privacy Policy for full details: [Privacy Policy Link]

7. Age Restrictions

Users must be:

  • 18 years or older to use the service independently

  • 13-17 years old with parental supervision and consent

  • Under 13 with direct parental supervision

8. Service Modifications

We reserve the right to:

  • Modify, suspend, or discontinue Dr AIO at any time

  • Update these terms without prior notice (continued use = acceptance)

  • Change AI responses, features, or capabilities

  • Implement usage limits or restrictions

9. Third-Party Services

Dr AIO is powered by Botpress and uses third-party AI technology. We are not responsible for:

  • Third-party service failures or outages

  • Third-party data handling practices

  • Changes to underlying AI technology

10. Governing Law

These terms are governed by the laws of Singapore. Any disputes shall be resolved in Singapore courts.

11. Emergency Situations

IF YOUR BIRD IS IN DISTRESS:

  • DO NOT rely on Dr AIO for emergency advice

  • Contact an emergency avian veterinarian IMMEDIATELY

  • Call your local animal emergency clinic

  • Dr AIO cannot provide real-time emergency care

12. Contact

Questions about these terms:

By using Dr AIO, you acknowledge that you have read, understood, and agree to these Terms of Service.

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